AI and Decision Making : How does the integration of AI influence leadership decision making within technology driven companies?

Sammanfattning

The integration of Artificial Intelligence (AI) in leadership decision-making processes within technology driven companies is reshaping traditional leadership paradigms. This thesis investigates how AI influences decision-making among leaders, focusing on mid-to-large-scale technology driven companies in Sweden. By leveraging the Technology-Organization-Environment (TOE) framework and Sociotechnical Systems (STS) theory, the study explores the weighing of AI-generated recommendations against human strategic judgment. Through qualitative research involving semi-structured interviews with industry leaders, the study reveals that AI enhances decision speed and analytical accuracy but also introduces challenges and opportunities related to ethics, sustainability and authority redistribution. Leaders must balance their own judgments with algorithmic insights while maintaining responsibility for the outcomes. The findings highlight the evolving dynamic between human cognition and machine intelligence, emphasizing the need for adaptive leadership decision making processes, ethical reflexivity and strategic alignment within AI-integrated environments. The study contributes to the discourse on leadership transformation in the age of AI, offering insights into optimizing human-AI collaboration for decision-making practices.