Bridging the Skill Gap: The Role of AI in Upskilling and Reskilling the Tech Industry : A Qualitative study on the impact of AI on the tech workforce development in Colombia

Sammanfattning

This research intends to investigate the integration of Generative Artificial Intelligence (GenAI) within workforce development programs in IT companies and higher education institutions in Colombia, focusing on addressing the country's skills gaps and reducing unemployment among young and disadvantaged populations. Given Colombia's status as an emerging economy, distinct challenges such as infrastructure limitations, organisational readiness, regulatory constraints, and digital literacy deficits will be closely analysed, alongside the unique opportunities GenAI provides, including personalised learning paths, scalability, and enhanced workforce readiness. Using qualitative research methodologies, including semi-structured interviews with key Colombian stakeholders and a comprehensive analysis of documents, reports, and public policies, this study aims to provide an in-depth understanding of stakeholder perceptions regarding the effectiveness, scalability, and ethical considerations of GenAI-based reskilling and upskilling initiatives. Ultimately, the research aims to provide strategic recommendations and an insightful analysis for the sustainable and inclusive implementation of GenAI-based training and learning solutions in Colombia's tech industry, contributing to workforce development and broader socio-economic inclusion.