Med Malmöbon i centrum : En analys av implementeringsprocessen av logistiksystemet IMMS på Biblioteken i Malmö

Sammanfattning

The Libraries of Malmö are in the process of integrating new technology for logistics and distribution of materials to their library system. This study proceeds from a global discussion about technologies and their usage in libraries, including automation processes and the application of algorithm technology. To study the social implications of the algorithm system IMMS at the public libraries of Malmö, interviews are conducted with representatives of different organizational perspectives of the library, as well as qualitative analysis of documents regarding the implementation. An actor-network theory (ANT) approach is used in the analysis of these materials, to map out the network where the process is taking place, as well as the relationships and actions of the actants involved. Through this analysis certain conclusions are made: a successful transition is made where the network is reconfigured by the integration of the IMMS-technology, even though not all actants are in agreement of the condition of this process. Some fears regarding the role of librarians, due to centralization of tasks and responsibilities, are identified, as well as dissidence in the form of dissatisfaction with the process. Some cases of mutiny in relation to the system changes are reported, opening for further research of resistance in implementation processes of new technology in libraries. In conclusion, a complicated process is now undergoing where useful new technology is implemented in the library, but also raising questions of the work and professional role of librarians today.