Designing a digital support tool for managers

Sammanfattning

Corporations have gathered data about their business and employees for as long as the concept of business has existed. With the digitalization of the world, the possibility of how much data is stored has exploded and today it can be hard for companies and especially managers to make sense of all stored data. Utilizing this data is something that has grown to be very popular but how to do it is not straightforward. The objective of the thesis was to discover what data is important for an organization and how that should be used and visualized in a digital environment. The design thinking framework was used to come up with the best possible design for a digital support tool for managers. The resulting prototype proposes a way of how trends and accomplishments among coworkers, a list of things the manager have to take action on, how the team has reported on projects, monthly reports for budgetary target, time to customer, working time, and profitability and lastly visualization of the following data over time; "pejling", "time to customer", "internal time", "hourly rate", "working time", "profitability", "absence", and "overtime" should be designed in a digital support tool.