Dialog : - olika slags individuella samtal för arbetssökande

Sammanfattning

Summary The scope of this thesis in Working life science, is to suggest why the Swedish Employment Agency government program Rusta och Matcha isn’t producing the desired result to decrease unemployment. To become unemployed, can be unsettling and require various types of support, such as job performance reviews, counselling, academic advising and job coaching, as well as support of the transition into a new professional identity that can take on an existential aspect. Through a qualitative study, six interviews were made with different professions using the dialogue as their service for students and/or unemployed. This together with my own experience expressed through the auto-ethnographic method, has led to the finding that the Swedish Employment Agency has focused on quantity and controlling the attendees, rather than ensuring qualitative measures being taken and controlling the consultants and whether they’re fulfilling their contracts. To get a new job, start a business, or get a new education, isn’t only a result of the current situation on the market, but a question of finding one’s own purpose and passion, creating fulfillment and balance in life together with financial independence. To support individuals to reach this type of self-actualization, requires a coaching attitude and approach that not all counselling professions offer. The offered empathy becomes false, when the helper can’trelate with the same experience and not providing compassion. This is mainly due to the kind of outlook on life that these professions work according, often divided into either a positive view on humans; believing the client to be resourceful, creative and capable, or a more negative view; believing the client to be lazy, lack insight and in need of control to perform well on the job, asdefined by McGregor. Unlike motivational interviewing, the coaching approach offers a more comprehensive definition of conditions, based on the client’s own agenda, which is more motivating. I suggest that the current contractors for the Rusta och Matcha program, should become educated according to the Co-Active coaching model and then a new study can be undertaken to measure the quality and effect of their individual sessions.