Who is this about? : A multimodal critical discourse analysis of the communication from volunteer organizations

Sammanfattning

The purpose of this study is to examine how three volunteer organizations present volunteer projects on their websites to identify who is constructed as central in the description of the project and which role is created for the reader. This study uses Multimodal Critical Discourse Analysis (MCDA), Systemic Functional Grammar (SFG) and Post-colonial theory as a theoretical framework to analyze visual and textual elements from three project descriptions. The findings indicate that the project descriptions of two of the organizations highlight the volunteer worker, while at the same time using a tourism discourse in creating the reader’s role. The findings also show that the third organization highlights the beneficiaries of the volunteer work, while creating the reader role of a friend. Additionally, the findings indicate the existence of underlying collective beliefs that can be connected to post-colonial structures in two of the project descriptions but not in the third. The conclusion is that who is highlighted, and the role created for the reader, differ between the three organizations. Two of the organizations focus more on the volunteer worker, and this coincides with the occurrence of Othering. The third organization focus more on the beneficiaries, with no occurrence of Othering.