Customer Comms : Vägen till förbättrade kommunikationsmöjligheter inom DoDays plattform

Sammanfattning

This thesis project was carried out as part of a larger development initiative at the company CTC, a manufacturer of heat pumps. The aim was to develop a prototype for a quote configurator that automatically suggests compatible control units, product functions, and accessories based on the selected heat pump. The user is guided through a step-by-step interface where available options are dynamically adjusted according to previous se lections. The purpose was to reduce the risk of invalid combinations and create a dynamic, user-friendly configuration flow. To achieve this, product data was retrieved from multiple data sources. Server and backend logic was developed to generate technically valid product combinations. The interface was built with Next.js and React, with Zustand used for global state management of user selections, and TanStack Query employed for data fetching and caching. Components were styled using shadcn/ui and Tail wind CSS to ensure a consistent user interface. The prototype also includes functionality to generate a compiled PDF document, developed using the PDFKit library. This summary includes selected products and their associated documentation. The results show that the prototype largely meets the project’s goals and demonstrates that it is feasible to integrate data from multiple sources to create a dynamic and user-friendly solution.