Evaluating ChatGPT's Effectiveness in Web Accessibility for the Visually Impaired

Sammanfattning

Web accessibility is essential for making the internet available to everyone, including individuals with disabilities. This study explores ChatGPT-4s potential in improving webaccessibility for visually impaired users by evaluating its effectiveness in interpreting andconveying web content with accessibility issues.The methodology involved creating websites with intentional accessibility barriers, craftingprompts to simulate real-time issues, and using ChatGPT-4 to provide solutions. Data was gathered from both visually impaired and those without disabilities, who rated ChatGPT-4s responses on relevance, conciseness, clarity, and usability using a 1-5 Likert scale. Results showed that ChatGPT-4 had 64.42% effectiveness in assisting with web accessibility, particularly in summarizing and clarifying content. However, issues such ashallucinations and false information were noted.This study underscores the promise of ChatGPT-4 in enhancing web accessibility and emphasizes the need for further refinement to ensure accuracy and reliability in real-world applications.