Framtida Arbetsplatsinnovationer : En Design Fiction Fallstudie

Sammanfattning

This paper is a case study conducted at Malmo University with the purpose being to conceive ideas and innovative concepts in the future workplace using design fiction as a research strategy. Exploring current technological trends through empirical research and interviewing employees with different occupations, this paper sought out to find what employees wanted at their workplace and to then combine it with the technological findings in a way that makes sense through an HCI standpoint. While conducting this study many reworks of the methods were done in the sense that there were plans to conduct a workshop with employees attending and giving the paper more data, however due to scheduling issues it was scrapped. To mitigate this, more interviews were planned and they were set to be conducted through the use of a digital artifact made from the schematics at MAU. These were also scrapped due to the time constraint of this paper. The findings this paper made are that the technological trends that are seen more and more in many workplaces are the use of artificial intelligence (AI) in various ways and the use of virtual reality and augmented reality to simulate the digital workplace. Hybrid work is also something this paper found that falls into this category but more so in the sense that a lot of the work is moved digitally instead of analogue. The results from the interviews imply that a lot of their problems stems from the COVID-19 pandemic and that a lot of the workforce returns to the office. Participants mention that the offices are cramped and that it is hard to book a meeting room since it houses more people than it can handle. The lack of social places around and a stable network is also something that a lot of the employees struggle with and want fixed. Based on these results a digital artifact was created and is the focal point of the discussion, talking about problems and how these could be solved by combining the digital and the analogue workplace. As continued research this paper would delve deeper into employee experiences by conducting the workshop and the continued interviews. In summary the purpose of this paper was to conduct a literature review and combine it with employee experiences to envisage possible futures using design fiction as a research strategy.