Hybridarbetets framväxt och påverkan : En kvalitativ studie om anställdas upplevelser av hybridarbete

Sammanfattning

Following the Covid-19 pandemic, hybrid work became established as a form of work. Its potential impact on social cohesion in the workplace is considered concerning. The aim of this study is to investigate employees’ relationship with hybrid work, with emphasis on perceived group belonging and perceived performance in collaborations. Previous research is limited but has shown varying results regarding its impact. The theoretical framework is based on Goffman’s (1959; 1967) dramaturgical perspective, focusing on impression management, regions, appearance and facade, self-impression and everyday rituals. Blumer’s (1986) symbolic interactionism, with its focus on meaning, contributes to the framework by interpreting employees’ experiences of hybrid work as its own work form. This study, which is based on an abductive approach with qualitative semi-structured phone-interviews with hybrid workers, shows that this form of work is balanced. With an appropriate level of physical meetings, hybrid work can strengthen group cohesion by reducing irritation. Hybrid work balances traditional work forms. It enhances their advantages and compensates for their disadvantages. Hybrid work is perceived as facilitating work-life balance and increasing individual efficiency through flexibility and uninterrupted work. Concurrently, social aspects are maintained. Collaborations are generally perceived as well-functioning, but the dynamics of physical meetings cannot be replicated digitally and are therefore important. The performance of collaborations depends on factors such as experience and work tasks. Digital collaborations work best in smaller groups through video communication. Group cohesion is strongest in physical meetings, which are valued for getting to know colleagues.